Who are we?
Health-e Workforce Solutions delivers consultancy and unique software products to support health services in addressing their individual human resource management needs. Health-e Workforce Solutions offers a suite of targeted software applications that are designed to facilitate the analysis and management of hospital workforces.
At a practical level, Health-e Workforce Solutions puts the tools in the hands of managers to meet the day to day demands of healthcare workforce management. Our services are grouped into the following two offerings.
Software enabling proactive management practices by promoting advance requests, resulting in advance booking of shifts, reduce the reliance on high cost staff. Last minute emergency staffing shortfalls are then processed with confidence. The Smart Allocations software conveys information in real time on every facet of data available.
Incredibly smart software provides the ability to build virtual organisations of the future populated with real staff. Multiple workforce scenarios are generated using varying methodologies. Outputs are generated live and in seconds; with a high level of clarity providing significant accountability and transparency (your finance department will be amazed).
a word from the ceo
“One of the greatest challenges to a healthcare service is the effective management of its entire workforce. Issues of workforce shortage, varying skill levels, shift work, staff retention and the mix of full-time, part-time and casual workers compound the management challenge for a cohort that represents the biggest single cost of providing care. Failure to meet the challenge impacts on financial performance, quality of service delivery and the overall reputation of the healthcare service
Health-e Workforce Solutions (HWS) is a proud Australian company that develops targeted software to facilitate the analysis and management of the entire healthcare workforce. HWS is rapidly expanding locally and internationally, through the development of our innovative technology and consultancy solutions. The software modules drive workforce reform and optimisation by enabling workforce modelling, planning and benchmarking. HWS allows a healthcare service to understand the past, measure the now and plan for the future. We currently serve 50 hospital clients with a unique and proven offering that is unparalleled worldwide.”
Health-e Workforce Solutions
software from the optimisation experts.
Software enabling proactive management practices by promoting advance requests, resulting in advance booking of shifts, reduce the reliance on high cost staff. The last minute emergency staffing shortfalls are then processed with confidence. The Smart Allocations software conveys information in real time on every facet of data available.
Staff log into the system & log their own availabilities through a web based app, whenever they want!
Managers log all their department's requests, with a reason why, e.g. Sick Leave, Specialling.
Allocators instantly see all requests for staff & can easily match available staff with them.
Simply report on all data collected within the system. No manual manipulation required. Let us help you tell the story.
In the first 12 months
The innovative Predictive Modeller enables clients to build virtual organisations of the future populated with real staff from today.
The following two methods can then be involved in predictive modelling:
- The first method of Service Modelling, involves manipulation of demand and/or supply drivers.
- The second method of Operational Modelling, involves an in depth interview process that captures rostering practices.
This enables clients to model a myriad of workforce scenarios in search of the most cost efficient model of care/staffing. Any number of virtual organisations can be built and costed for comparison and decision support purposes.
First we build a virtual workforce using your organisation's payroll & staff data. To the HWS team this analysis is critical, we must understand your organisation & at the same time give your team confidence in our unique methodologies.
Once we have a complete understanding of your data, we use current profiles to generate comprehensive modelling exercises. Using your direction & our experience to create new future profiles, detailed to generate salary & wage budgets.
The HWS business team present findings in a range of practical formats. Live workshops, summary presentations & comprehensive reports form part of client tailored services. HWS efficiency recommendations are designed for the real world.
What they say
"HWS has, in my view, a unique IT based data harvesting and analysis capacity with inbuilt adaptation capacities that make the service focused, flexible and agile. VHIA is aware that the HWS systems and capacities are now being utilised by a number of leading health services that are making significant investments in workforce analysis and redesign."
Victorian Hospitals Industrial Association
"The software modules have become critical business tools and have assisted Ballarat Health Service to better understand its workforce. The 'Predictive Modeller' is viewed as an innovative software tool that would provide us with unprecedented data and depth of workforce analysis."
Ballarat Health Services
"As an executive to have the capability to build a virtual organisation made up of various EFT profiles for each department and experiment by inputting various workforce scenarios has been invaluable. To identify staff vacancies in advance and facilitate forward filling of vacancies resulting in reduced salary expenditure has the potential to save millions. There is no such alternative available in today's health system."
"Our global experience suggests that no other tool will drive workforce optimisation in the way Health-e Workforce Solutions analytical tool is able to do."
Awards & Accolades
Federation Business School Commerce Ballarat Business
Excellence Award for Viatek’s Innovation Award
Microsoft Partner Program (Silver Partner)
Silver Data Platform
Silver Application Development
Monday – Friday: 8:30 AM to 5:30 PM
Closed on weekends & public holidays
+61 3 5332 4888